How can we help you today?

How to import an image from a visual tool


You can convert an image of a journey map exported from another tool or simply use a screenshot. You can easily bring a journey map from another source such as Mural, Lucidspark, Powerpoint, Visio and so on.


Here are the steps to go through to import an image:


Export a clean image or screenshot 

The sticky notes in the image will be automatically detected.

If your image has a lot of “noise“ (for example it has a template with lots of text behind it) you will have to do more work manually.  

In many tools it is quite easy to create a copy with only the text and images you want to end up in Smaply before you export it or take a screenshot.



Import and select areas of interest

Select the image that you'd like to import.

Image format: maximum size of photo 3.5 MB, format type JPG, PNG

Before continuing, select the areas of the image that should become steps. The areas we have automatically selected will be highlighted. If we haven't managed to understand your image perfectly, you need to manually select and deselect the areas of interest. See the section above about how to make this less onerous.

  • Changing the switch “Text detection mode“ will flip between detecting all text in the image to just the sticky notes
  • Click anywhere to select an area
  • Drag to select multiple items
  • Select and press the delete key or button to remove an areas


Organize lanes and step content

Once you have brought items into Smaply, if you need to you can make changes to each step and organize into the structure that you’d like in your journey map.

On the canvas you can:

  • change text

  • change note color

  • rearrange steps and lane order

  • add and delete lane steps


Choose lane type and name

As a final step, you will get a preview of what the journey map will look like in the Smaply journey editor.

You can also:

  • select a lane to be a title lane; or
  • give each lane a name


Confirm import and open your journey map

Now you can collaborate with your team on the journey map in the standard Smaply interface.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.