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Journey Maps 15

• Lane types: steps
• Lane types: outline
• Lane types: stages
• Lanes: move, pin, show & hide, delete lanes
• Lane types: text lane

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Personas 4

• Persona management
• Convert a stakeholder to a persona
• Personas on journey maps
• Multiple personas / journeys on one journey map

Organization settings & project management 3

• Multi-user management
• Project management in Smaply
• Smaply dashboard and overview

General 8

• Supported browsers
• Recover parts of a journey map that have been deleted
• Learning resources for newbies and advanced users
• Forgot your Smaply password?
• Rich Text Editor

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Stakeholder maps 2

• How to create system maps with Smaply: stakeholder maps, value network maps, ecosystem maps
• Create, change and delete stakeholders

Billing and payment 4

• Monthly and annual payment
• Change your account details
• Convert to a paid plan
• Invoices

Exports and collaboration 3

• Sharing read-only journey maps
• Comment mode
• Exports types