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Learning resources 6

• About the tool: how to use Smaply
• About the methods: journey maps, personas and stakeholder maps
• Example journey maps
• Demo project
• Paper templates

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General 7

• Rich Text Editor
• Features and change log
• Canceling a subscription
• Supported browsers
• Reset password

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Journey maps 17

• Journey map design
• Lane types: steps
• Lane types: outline
• Lane types: stages
• Lane types: text lane

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Journey map upload 1

• Smaply Capture

Personas 5

• Creating a persona
• Personas on journey maps
• Multiple personas / journeys on one journey map
• Persona management
• Converting a stakeholder to a persona

Integrations 3

• Overview
• Integration of more than 2,000 data sources via Zapier and the live data lane
• API

Stakeholder maps 2

• Create, change and delete stakeholders
• How to create stakeholder maps with Smaply

Exports and collaboration 3

• Sharing read-only journey maps
• Comment mode
• Exports types

Organization settings & project management 5

• Project management in Smaply
• Project dashboard
• Project overview
• Multi-user management
• User roles

Billing and payment 4

• Converting to a paid plan
• Monthly and annual payments
• Change account details
• Invoices