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Learning resources 6

• About the tool: how to use Smaply
• About the methods: journey maps, personas and stakeholder maps
• Example journey maps
• Demo project
• Paper templates

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Journey maps 18

• Journey map cheat sheet
• Journey map design
• Lane types: steps
• Lane types: outline
• Lane types: stages

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Personas 5

• Creating a persona
• Personas on journey maps
• Multiple personas / journeys on one journey map
• Persona management
• Convert a stakeholder to a persona

Stakeholder maps 2

• Create, change and delete stakeholders
• How to create stakeholder maps with Smaply

Exports and collaboration 5

• Sharing read-only journey maps
• Comment mode
• Exports types
• Previewing
• Integrations and API

Organization settings & project management 5

• Project management in Smaply
• Project dashboard
• Project overview
• Multi-user management
• User roles

Billing and payment 4

• Convert to a paid plan
• Monthly and annual payment
• Change account details
• Invoices

General 7

• Confirmation email
• Reset password
• Cancel subscription
• Supported browsers
• Recover parts of a journey map that have been deleted

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