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Learning resources 7

• Getting started: Learn how to use Smaply
• Example journey maps
• About the methods: journey maps, personas and stakeholder maps
• Demo project
• 14 tips for advanced journey maps

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General 9

• Feature overview
• Rich Text Editor and emojis
• Features and change log
• Image gallery
• Supported browsers

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Journey maps 19

• Journey map cheat sheet
• Journey map design
• Predefined templates
• High-level journey maps and zoom maps
• Lane types: steps

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Journey map upload 6

• Smaply Capture - overview of imports & integrations
• How to import from Miro
• How to import from Excel
• How to import an image from a visual tool
• How to import a handwritten journey from your workshop

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Personas 5

• Creating a persona
• Personas on journey maps
• Multiple personas / journeys on one journey map
• Persona management
• Converting a stakeholder to a persona

Integrations 4

• Overview
• Whiteboarding tools: Miro, Mural, Lucidchart & Excel
• Integration of more than 2,000 data sources via Zapier and the live data lane
• API

Stakeholder maps 2

• How to create stakeholder maps with Smaply
• Create, change and delete stakeholders

Exports and collaboration 3

• Exports types
• Sharing read-only journey maps
• Comment mode

Organization settings & project management 5

• Multi-user management
• Project management in Smaply
• Project dashboard
• Project overview
• User roles

Billing and payment 5

• Subscribe to Smaply
• Monthly and annual payments
• Change account details
• Invoices
• New plans & pricing of Smaply – October 2021