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• Journey map templates

  Journey map templates help you to easily start visualize...

• Lane types: text lane

  A simple text lane allows you to describe each step in m...

• Journey map design

  There are different ways for you to customize your journ...

• Rich Text Editor

  The rich text editor enables you to highlight specific t...

• Lane types: steps

  Steps, or touchpoints, are the single experiences a pers...

• Lane types: stages

  Stages help you to categorize the journey maps steps and...

• Convert a stakeholder to a persona

  To convert a stakeholder to a persona, open the respecti...

• Persona management

  You can create as many personas as you want. Cust...