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Knowledge base
Smaply
Learning resources
7
Getting started: Learn how to use Smaply
Example journey maps
About the methods: journey maps, personas and stakeholder maps
Demo project
14 tips for advanced journey maps
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General
10
Feature overview
Rich Text Editor and emojis
Roadmap and release notes
Image gallery
Switch interface language
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Journey maps
20
Journey map cheat sheet
Journey map design
Templates and examples
High-level journey maps and zoom maps
Lane types: steps
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Personas
5
Creating a persona
Personas on journey maps
Multiple personas / journeys on one journey map
Persona management
Converting a stakeholder to a persona
Stakeholder maps
2
How to create stakeholder maps with Smaply
Create, change and delete stakeholders
Exports and collaboration
3
Exports types
Sharing read-only journey maps
Comment mode
Organization settings & project management
5
Multi-user management
Project management in Smaply
Project dashboard
Project overview
User roles
Billing and payment
5
Subscribe to Smaply
Monthly and annual payments
Change account details
Invoices
New plans & pricing of Smaply – October 2021
Integrations
4
Overview
Integration of more than 2,000 data sources via Zapier and the live data lane
API
Whiteboarding tools: Miro, Mural, Lucidchart & Excel
Journey map upload
6
How to import from Excel
Importing journey maps from external sources
How to import from Miro
[Temporarily suspended] How to import an image from a visual tool
[Temporarily suspended] How to import a handwritten journey from your workshop
View all 6