Creating exports enables you to show your journey mapping results to other people. Each export type has its specific advantages.
Stakeholder maps can be exported as PDF files, personas can be exported as PowerPoint and PDF files. Journey maps can be exported in four different formats: PDF, PNG, Excel, PowerPoint. All of them are to be found in the export manager in the upper right corner of the journey map editor.
The export history shows which exports you recently created and gives you the possibility to keep an overview of the changes you’ve made.
PDF and PNG exports
PDF and PNG exports are very convenient for workshops, they are printable with a plotter and can be used to work further with. So you can hang it up in the room to continue working on it over times.
If you don't have access to use a plotter, but really want to review your journey map on paper, you could use Adobe Acrobat or Reader to print out as a poster. In that way you spread it out over several pages that can tape together to review.
Excel (.csv) exports
Exporting a journey map to Excel (i.e. as a CSV file) might advance your work because it makes it easier to calculate the results further, like average values etc. with the numbers of the emotional lane and dramatic arc.
This quantitative analysis can support your findings and make numbers directly comparable. Excel exports includes all the information of your journey map, converted to text and numbers. Furthermore the storyboard is included as single pictures.
This is an example of an Excel export.
Can be adapted individually, which makes it a great option for whatever presentation you need, e.g. pitches with your boss or a client.
Export your journey maps by choosing the layout that fits the focus of your presentation best and decide about the information and lanes to include. You can add a persona to your export, stage overview, etc.
Within seconds you get a customized PowerPoint presentation. Now you can go through it and make some changes if necessary, e.g. in the text length/size, colors, etc. Those fields that are not included in the export will be shown next to it so you still can include them manually.
Please note: lanes that are hidden in your journey map won’t appear in the PowerPoint export.
Uploading logos for exports
Uploading your or your client’s logo to include in the exports helps you personalize journey maps, personas and stakeholder maps.
This feature is available in the Business and Enterprise plans.
Uploading a logo to be used on every project of the organization
To upload a logo for the whole organization, please follow these steps:
- Click on your user-name next to the logout button to get to settings
- Next click "Brand settings" in the left sidebar
- Upload your logo
Uploading a logo for one specific project
To upload a logo for one project, follow these steps:
- Go to your dashboard.
- Click on a project and go to overview.
- Next click upload new logo for exports.