Learning resources
Here come several learning resources that help you and your team dig into Smaply, the tool, and the underlying methods.
You're new to Smaply? Scroll down for a video demo and more useful resources that will kickstart your work with the tool. (This page will show you the ...
Tue, 4 Apr, 2023 at 4:42 PM
We’ve created some journey maps to show how journey maps can illustrate experiences of different use cases and related to different industries. ...
Fri, 2 Apr, 2021 at 7:25 AM
Here come some resources for you to help you dive into the methods of journey mapping. All these are extracted from the Smaply blog, our main source for c...
Thu, 24 Sep, 2020 at 2:31 PM
The demo project shows you how to illustrate the essential parts of a journey map: personas, emotional lane, dramatic arc, backstage processes - just to nam...
Thu, 24 Sep, 2020 at 1:38 PM
Creating a journey map is a pretty straightforward task, however, there are some tips and tricks that make your journey map stick out from all others. Here ...
Wed, 20 Apr, 2022 at 4:27 PM
Pen and paper journey maps and digital journey maps are no either-or decision, rather they are useful for different purposes or at different moments of the ...
Fri, 2 Apr, 2021 at 7:27 AM
Want to get your team, client, boss aboard? We have your back! These resources will help you communicate the value of journey mapping software and the value...
Wed, 5 Jul, 2023 at 8:47 AM