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About the methods: journey maps, personas and stakeholder maps


Here come some resources for you to help you dive into the methods of journey mapping. 

All these are extracted from the Smaply blog, our main source for content on the methods of experience innovation. There you find introductions for newbies, deep-dives for advanced journey mappers, case studies, webinars, and many other resources and insights. 





Customer journey maps



Read more about customer journey maps on the Smaply blog, for example about



Personas



Read more about personas on the Smaply blog, for example about



Stakeholder maps



Read more about stakeholder maps on the Smaply blog, for example about

K
Katharina is the author of this solution article.

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