How can we help you today?

Lane types: text lane


A simple text lane allows you to describe each step in more detail than a title lane. Like a title lane, you can also highlight specific steps with background colors.



What to use text lanes for


Text lanes can be used to further describe a persona's experience, e.g. through

  • descriptions
  • KPIs 
  • ideas
  • questions
  • jobs to be done
  • passage of time
  • needs
  • wishes
  • risks and opportunities
  • research insights
  • links to other documents



Text editor


With the rich text editor you can write bold text, create a bullet point list, choose a larger font size, or mark up specific text parts in bright yellow.



Clear text lane content


To clear the content of a text lane:

1. Click on the avatar of the persona in the respective text lane

2. Select clear data



Delete single field in text lane


To delete a lane:

1. Click in the text field you want to delete

2. Use the trash icon on the lower right corner of the editor to delete the content




Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.